terms & conditions The following sets forth the Barn Light LLC® (“BL”) terms and conditions for the purchase and sale of BL products. All customers making purchase orders hereby acknowledge and agree to be bound by the terms herein. All capitalized terms and phrases found herein which are not the lead word of a sentence are defined herein or in BL’s Terms and Conditions of Use located at www.barnlight.com/terms-of-use.html, which are incorporated herein by reference. Sale cancellation, replacements, & return policy Purchase orders may be cancelled by the customer only within twenty-four (24) hours of placing the purchase order. To make a cancellation, the customer must provide notice of cancellation by telephone to 1-800-407-8784 or by e-mail to [email protected]. If a cancellation is timely made but the product has already begun production, a 20% fee will be incurred. returns All fixtures are NON-RETURNABLE. The customer must inspect each shipment and notify BL in writing of any damage to products which arrive damaged in transit within 24 hours of delivery, after which BL shall not replace, repair, credit, or otherwise assume responsibility for any damaged fixture. In the event that BL delivers a product which is different than the product selected by the customer in the purchase order, BL shall bear the cost of return shipment via common ground carrier to and from the customer. However, the customer is responsible for otherwise complying with the terms of the Sale Cancellation and Return Policy. BL is not responsible for any damage incurred during return shipping, including approved replacements. BL assumes no responsibility for issues, problems, or expenses, which may arise from a submitted purchase order which contains errors, and any costs associated with same are the customer’s sole responsibility. Freight policy All freight is Freight on Board from 320 Knox McRae Dr., Titusville, FL 32780 All orders over $2,500.00 shall be shipped Freight Allowed within the Continental U.S. “Freight Allowed” shall mean BL pays for Shipping and deducts the cost of same from the invoiced amount. Freight Allowance shall not include additional fees including without limitation lift gates, delivery area surcharges, address changes or corrections, and other non-standard charges, as determined at the discretion of BL. These charges are the responsibility of the customer. Any freight charges or outstanding invoice not paid will be considered delinquent. All shipments will be sent via standard Ground service, unless other shipping is arranged for by customer, and agreed upon by BL, prior to shipment. BL cannot be held responsible for conditions beyond its control, such as severe weather or carrier service interruptions. 74
